Follow the steps below if you are having issues updating a Raptor to 2.040 software using the OBN App on an iOS device.
*These steps are only required if you tried to update the Raptors before this fix and the Transfer button would flash but nothing would update.
- Once the Raptor is paired to the phone, open the app and click on “Network and Updates”.
- In the Network and Updates screen, you will see the Raptor as a paired device.
- If you already have the update downloaded you will need to delete the file. Click the 3 dots on the bottom right-hand side of the connected Raptor and select “Delete Software” once the option is available.
- If you already have the update downloaded you will need to delete the file. Click the 3 dots on the bottom right-hand side of the connected Raptor and select “Delete Software” once the option is available.
- Once the Update is deleted click the 3 dots in the lower right-hand corner again and select “Download Update”.
- Once the Download is finished select “Transfer Software”.
- When the Transfer is completed the Raptor will restart and you may have to re-pair the Phone to the Pump.
