Forgot Email or Password

The account process depends on the service you are trying to access. The former MyHumminbird account system has been discontinued, so an account password is no longer required for product registration or software downloads. ChartSelect and the Minn Kota Fishing App still use account credentials, and passwords for those services can be reset when needed.

Jump To:

ChartSelect and One Boat Network App

If you have forgotten your ChartSelect or Minn Kota Fishing app account password, please reset your password using of the following two methods:

Reset Password within Minn Kota Fishing App | Reset Password on ChartSelect website

Reset Password using the Minn Kota Fishing App
  1. On the main Sign In page, click tap Sign In at the bottom
  2. Select Forgot Password at the bottom
    OBN Sign-in Forgot Password.png
  3. Enter the email address used to log into the Minn Kota Fishing App app and press Send Email  
    OBN Sign-in Forgot Password Password Recovery.png
  4. An email will be send to the email used to to log into the Minn Kota Fishing app. It can take 3-5 minutes for the message to be delivered. Inside the email, press Change my password 
    OBN Reset Password Email.png
  5. Enter your new password in both new password boxes and then tap Change my password 
    CharSelect resetting password.png
  6. Your password is now changed, please sign back into the Minn Kota Fishing app
Reset Password on ChartSelect website
  1. Visit https://chartselect.humminbird.com/users/sign_in
  2. Select Forgot your Password?

  3. Enter the Email used to register the account, and click Send me reset password instructions

  4. You will receive an email from do-not-reply@mg.chartselect.net

    Example:
  5. Open the email and follow the steps provided.

    Example:

 

Product Registration

The former MyHumminbird account system has been discontinued. You no longer need a MyHumminbird password to register a fish finder or accessory.

To register a product:

  1. Visit the Product Registration page.
  2. Complete the registration information for your product.
  3. Keep your registration confirmation email for future reference.

Previously registered products are no longer accessible through the former account system, and there is currently no consumer-facing portal for viewing registered products.

Software Updates

You do not need a MyHumminbird account to download software updates.

To download an update:

  1. Visit the Software Updates page.
  2. Locate your product series and model.
  3. Select the corresponding product.
  4. Review the update requirements and instructions.
  5. Download the appropriate software update.

Checking Product Registration Status

Because there is no consumer-facing portal for viewing registrations, submit a request if you need to confirm whether a product was previously registered.

When submitting your request:

  1. Provide the model number.
  2. Provide the serial number.
  3. Request confirmation of the registration status and registration completion date.

Allow 2–3 days for a newly registered product to appear in the registration system.

Resources

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more