Troubleshooting your i-Pilot Remote

The most common issues for Bluetooth i-Pilot Remotes and Legacy i-Pilot Remotes are listed below. 

Bluetooth i-Pilot Remotes

  • Bluetooth i-Pilot Remote will not turn on

    1. To turn on the remote, press and hold the OK button for 3 seconds. The remote should then turn on. Click here for additional information
    2. If the remote does not turn on, replace the batteries. The remote uses 3 AAA batteries. Click here for additional information
    3. Verify the batteries are inserted correctly.
    4. If the remote will not turn on and has 3 brand new batteries and they are inserted correctly, the remote will need to be replaced.
  • RF Error on Bluetooth i-Pilot Remote

    If your Bluetooth i-Pilot remote is displaying "RF" on the screen, this is a fatal error for the remote. It will need to be replaced.

  • "Motor Not Found" Error for Bluetooth i-Pilot

    If your Bluetooth i-Pilot Remote shows "Motor Not Found" the i-Pilot remote is not able to communicate with the i-Pilot Controller built into the trolling motor. Click here for additional information

    1. Verify the i-Pilot Controller has power.
      • For PowerDrive Motors press the “Push-to-Test” battery meter to verify voltage to the motor and check the connection to the foot pedal plug is secure.
      • For all other motors verify the motor is turned on, a system ready or power light will be illuminated (on the base of the motor on all Terrova/Ulterra Models, on the foot pedal on Ultrex).
    2. Re-pair/re-learn the remote to the Controller.
    3. Turn the system OFF and then back ON (for PowerDrive models, disconnect then reconnect power).
  • Corrosion on Battery Terminals

    Corrosion on the battery terminals can be caused by batteries leaking. The leakage is battery acid and very corrosive. Battery acid is very alkaline. You should always wear protection when cleaning the battery terminals for safety.

    1. Use vinegar or lemon juice to neutralize the acid. Put a drop or two on the corrosion and wait for it to stop fizzing. You can spread the vinegar or lemon juice around with a cotton swab.
    2. Once the fizzing stops, you can clean the terminals and wipe away any residue. If you need to scrub the terminals, you can gently scrub them with a cotton swab or a toothbrush.
    3. After cleaning the terminals, clean any residue from the battery area and replace the batteries with new batteries. Do not reuse old batteries.

Legacy i-Pilot Remotes

  • Legacy i-Pilot Remote i-Pilot Remote will not turn on

    1. To turn on the remote, press any button. The icons on the screen will light up. Click here for additional information
    2. Verify the battery is installed correctly with the positive side of the battery facing out.
    3. Check the tabs on the left and right sides of the battery cavity to make sure they are present and not broken.
    4. If the battery is installed correctly, remove the battery and flip it upside down, CAREFULLY put the battery in the remote upside down with the negative side facing out. When inserting the battery, make sure you do not break the tabs on the left and right sides of the battery cavity. Hold the battery in place and press a few buttons. Then take the battery out and put it back in the correct way with the positive side out and try turning on the remote. 
    5. If the remote does not turn on, try replacing the battery. The remote uses one CR2450 coin-cell battery. Click here for additional information
  • Legacy i-Pilot Remote shows all Icons and then Turns off

    If your i-Pilot Remote shows all of the icons for a few seconds and then turns off, the i-Pilot remote is not able to communicate with the i-Pilot Controller built into the trolling motor. Click here for additional information

    1. Verify the i-Pilot Controller has power.
      • For PowerDrive Motors press the “Push-to-Test” battery meter to verify voltage to the motor and check the connection to the foot pedal plug is secure.
      • For all other motors verify the motor is turned on, a system ready or power light will be illuminated (on the base of the motor on all Terrova and Ulterra Models).
    2. Re-pair/re-learn the remote to the Controller.
    3. Turn the system OFF and then back ON (for PowerDrive models, disconnect then reconnect power).
  • Legacy i-Pilot displays "F" on the screen

    If your Legacy i-Pilot Remote shows an "F" on the display, the remote is not able to find the motor. the i-Pilot remote is not able to communicate with the i-Pilot Controller built into the trolling motor. Click here for additional information

    1. Verify the i-Pilot Controller has power.
      • For PowerDrive Motors press the “Push-to-Test” battery meter to verify voltage to the motor and check the connection to the foot pedal plug is secure.
      • For all other motors verify the motor is turned on, a system ready or power light will be illuminated (on the base of the motor on all Terrova/Ulterra Models, on the foot pedal on Ultrex).
    2. Re-pair/re-learn the remote to the Controller.
    3. Turn the system OFF and then back ON (for PowerDrive models, disconnect then reconnect power).

Replacement Options

Resources

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