The Lift Assist for the Terrova uses a flat coil spring to help take some of the weight of the Terrova to make it easier to deploy and stow the motor.
If the housing on the flat coil spring breaks, the spring may come out of the housing. In this case, the lift assist will need to be replaced by an Authorized Service Provider as they will have the specialized tool for replacing the Lift Assist.
Minn Kota has hundreds of service providers who are authorized for repairing Minn Kota products. The Authorized service providers can also assist with warranty claims. You can use the Service Provider Locator to find your closest Authorized Service Provider across the globe.