1. Minn Kota
  2. Trolling Motors
  3. QUEST Motors
  4. General Information

QUEST Error Codes - Viewing Error Codes and What They Mean

Updated

QUEST motors are able to show an error code on the Advanced GPS Navigation Remote and the One-Boat Network App. You need to have the App installed and your motor connected to the phone to view the codes. You can install the app after the motor has an issue and still view the error codes. 

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QUEST Error Codes

Error Code Error Name Motor Effect Possible Recovery Action(s)
1.1 Battery voltage too high LED flashes red.
Lower unit turns off.
Prop and steering are disabled.		 Check voltage of batteries. If high, check for battery charger malfunction, or check if too many batteries are connected in series. Power cycle to reset.
1.2 Battery voltage too low LED flashes red.
Lower unit turns off.
Prop and steering are disabled.
Trim and steering are disabled (RT
Instinct QUEST/Ulterra QUEST/Ulterra).		 Check battery connection.
Charge trolling motor batteries.
Power cycle to reset.
1.3 Steering circuit failure LED flashes red.
Lower unit turns off.
Prop and steering are disabled.		 Power cycle to reset.
1.4 Lower unit over-heated LED flashes red.
Lower unit turns off.
Prop and steering are disabled.		 Lower unit needs to cool down.
Power cycle to reset.
1.5 Excessive current to lower unit LED flashes red.
Lower unit turns off.
Prop and steering are disabled.		 Power cycle to reset.
1.6 Excessive current to lower unit when Prop is of LED flashes red.
Lower unit turns off.
Prop and steering are disabled.		 Power cycle to reset.
1.7 Pre-charge circuit failure LED flashes red.
Lower unit turns off.
Prop is disabled.
Steering is disabled on Terrova QUEST and Ultrex QUEST.		 Power cycle to reset.
1.8 Stow/deploy horizontal sensors are reporting active at the same time Prop, trim, steering and stow/deploy are disabled. Service required; contact Minn Kota Authorized Service Center for service.
2.1 Over-current trip on lower unit/inverter The inverter stops the motor. Toggle the Prop after the fault is cleared.
2.2 Lower unit/inverter synchronization error The inverter stops the motor. Toggle the Prop after the fault is cleared.
2.3 Loss of communication to inverter The inverter stops the motor. A loss of communications may require a power cycle. If communication is not restored, contact Minn Kota Authorized Service Center for service.
3.1 Steering position sensor communication error Limited steering speed.
No steering feedback.
No Auto Park or Straight Ahead Deploy		 Try power cycle to reset.
Contact Minn Kota Authorized Service Center for service.
3.2 Trim position sensor communication error Reduced trim speed.
Can only manually trim for 2 second
intervals.
No automatic stow or deploy		 Try power cycle to reset.
Contact Minn Kota Authorized Service Center for service.
3.3 Loss of magnet from steering position sensor Limited steering speed.
No steering feedback.
No Auto Park or Straight Ahead Deploy.		 Try power cycle to reset.
Contact Minn Kota Authorized Service Center for service.
3.4 Loss of magnet from trim position sensor Reduced trim speed.
Can only manually trim for 2 second intervals.
No automatic stow or deploy.		 Try power cycle to reset.
Contact Minn Kota Authorized Service Center for service.
3.5 Stow/deploy sensor error Prop turns off and stow LED turns off.
Disables stow/deploy for RT Instinct QUEST/Ulterra QUEST.		 RT Instinct QUEST/Ulterra QUEST: Check if actuator is stuck or if the magnet fell out.
Terrova QUEST: If ramps flipped up while deployed, flip them back down.
If sensors are damaged, contact Minn Kota Authorized Service Center for service.
3.6 Deploy and horizontal sensors reporting active at same time Prop, trim, steering, and stow/deploy are disabled. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.7 Emergency release pin sensor is reporting inactive Prop and stow/deploy process are disabled. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.8 End-of-Travel/Foot Pedal sensor reporting active at same time Steering is not active. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.9 Foot pedal pressure sensor failure Steering is not active from the foot pedal. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.10 Stow/lever sensors reporting active at the same time Prop off and stow LED is off. Steering could be limited. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.11 Stow/deploy/lever sensor reporting active Prop off and stow LED is off. Steering could be limited. Sensor is damaged. Contact Minn Kota Authorized Service Center for service.
3.12 Steering calibration values are out of range Steering range is limited. Contact Minn Kota customer service or Authorized Service Center to perform steering calibration.
3.13 No Change In Values From The Trim Position Sensor Trim limited to manual operation 2 seconds at a time. Turn the Motor off, then back on. If the Error repeats without visible obstructions take the Motor to an Authorized Service Provider.
4.1 Steering motor exceeds current limit Steering time-outs will occur if current limit can be maintained or until torque on shaft is reduced. Re-initiate steering by steering left or right.
4.6 Trim motor exceeds current limit Disables trim. Reinitiate trim by trimming in opposite direction.
4.8 Tilt motor exceeds current limit Stops stow/deploy. Auto-cleared. Re-initiate stow or deploy.

If the trolling motor senses an error, it will send a signal to the Wireless Remote, and a red banner will appear on the display screen. Use the Diagnostic Menu to view the associated Error Code, and then reference the Error Code Table in this manual to resolve the error.

  1. Press the Menu button.
  2. Use the Speed Up or Speed Down button to find System. Use the Steer Right button to select System.
    view error codes 1b.png
  3. In the System Menu, use the Speed Up or Speed Down button to find Diagnostic. Press the Steer Right button to select Diagnostic.
    view error codes 1c.png
  4. Use the Speed Up or Speed Down button to find Error Codes. Press the Steer Right button to select Error Codes.
    view error codes 2d.png
  5. If there is an Error Code, the Error Code will be displayed on the screen. Refer to the table below for a description of the Error Code.
    view error codes 2e.png
  6. If there are no Error Codes to display, the display screen will show No Error Codes.
    view error codes 2f.png

View QUEST Error Codes with the One-Boat Network App

If the trolling motor senses an error, it will send a signal to the One-Boat Network App, and a red banner will appear on the display screen. Tap Error Codes in the pop-up menu or use the Error Codes menu in Motor Settings to view the associated Error Code, and then reference the Error Code Table below to resolve the error.

  1. Tap Motor from the Home screen to access the Motor view.
  2. Tap the Menu icon in the top, right corner to open Motor Settings.
  3. In the Motor Settings menu, find and tap Error Codes.
  4. If there is an Error Code, the Error Code will be displayed on the screen. Refer to the table below for a description of the Error Code.
  5.  If you cannot resolve/clear the error code with the below instructions, please see your local Authorized Service Center for further diagnosis

Download and Install the One-Boat Network App

Android | Apple iOS

You can download and install the One-Boat Network App on your Android or i-Phone by following the steps below. You can also navigate to the Play Store on Android and the App Store on i-Phone and then searching for "One Boat Network". To install the app, follow the instructions on your phone.

Android

*Your Android must have software version 6.0 or newer (API level 23)

  • If you are currently using your phone:
    1. Tap the link below to go to the One-Boat Network App in the Google Play Store.
    2. Tap on Install (the app is free to install)
    3. Once installed, Tap Open
  • If you are not currently using your device:
    1. On your device, open Google Play Store.
    2. Search for One-Boat Network
    3. Tap on One-Boat Network by Johnson Outdoors
    4. Tap on Install (the app is free to install)
    5. Once installed, Tap Open

Click here to download the One-Boat Network App for Android
Android

Apple iOS

*Your Apple iOS must have software version 12.0 or newer

  • If you are currently using your phone:
    1. Tap the link below to go to the One-Boat Network App in the Google Play Store.
    2. Tap on Install (the app is free to install)
    3. Once the One-Boat Network App is installed, tap the Open button
  • If you are not currently using your device:
    1. On your iPhone, open the App Store app.
    2. Search for One-Boat Network
    3. Tap the Get button (the app is free to install)
    4. If prompted, enter in your Apple ID to install
    5. Once the One-Boat Network App is installed, tap the Open button

Click here to download the One-Boat Network App for i-Phone
IOS

One-Boat Network Account

Welcome Screen | Creating an Account | Activate your Account

Welcome Screen

When you open the One-Boat Network app, the first screen you'll see is the Welcome screen. This screen provides you with a Next button and two main options: Create Account and Sign In.

  • Next
    • The Welcome screen has information about the One-Boat Network. You can use the Next button to scroll through the information and read about the One-Boat Network, Control, Service, and Updates.
  • Create Account
    • If you haven't created a ChartSelect or One-Boat Network account yet, you'll want to use this option. It will guide you through the process of setting up a new ChartSelect account, which you can use with both the One-Boat Network app and the ChartSelect website.
    • Make sure not to choose this option if you already have a ChartSelect account.
  • Sign In
    • If you already have a ChartSelect or One-Boat Network account, you can use this option to sign in with your existing credentials.

Creating an Account

If you do not already have a One-Boat Network or ChartSelect ID, you can create an account directly from the One-Boat Network app.

mceclip0.png

  1. Tap Create Account from the One-Boat Network Launch screen.
  2. Use the on-screen keyboard to type in your account credentials.
  3. Select Review Terms of Use
    • There are two agreements that must be read and accepted before you can create your account.
  4. Tap Create Account.

Activate your Account

  1. After you tap Create Account, you will receive an email with a 5-digit code.
    • The email will be from "OneBoatNetwork@chartselect.net"
    • If you do not see this email in your inbox (example below), please check your Spam or junk folder.
  2. Enter the 5 digit code on the Verify Email screen and tap on Verify Email
  3. You will be presented a screen showing ACCOUNT CREATION COMPLETE, and be prompted to pair your mobile device to a Bluetooth enabled Humminbird or Minn Kota product.

Pair the Mobile Device to the Trolling Motor

Once you have signed in to the One-Boat Network App, the app will walk you through connecting your mobile device to your Humminbird and Minn Kota devices.

  1. Enable Bluetooth on the Mobile Device
  2. Open the Settings menu.
  3. Select Bluetooth.
  4. Select On and keep the Bluetooth menu open and proceed to the next procedure.
  5. Enable Pairing Mode on the Trolling Motor: Press and hold the Pair PAIR button on the trolling motor Control Head. The trolling motor will emit a continuous tone while in Pairing Mode.
    Trolling Motor Pair Button.png
  6. Navigate to the Bluetooth Settings on your mobile device.
  7. Select “Minn Kota Controller 4.0” under the Bluetooth Device List. It may take a moment for the trolling motor to appear in the menu. Continue to hold the Pair button during this process.
  8. The trolling motor will emit 3 beeps when the pairing is successfully completed and you may release the Pair button. If 30 seconds pass while in Pairing Mode and they do not successfully pair, an error tone will sound from the trolling motor Control Head, signaling that the pairing has timed out. If unsuccessful, repeat the process.

Manuals

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